Educational Assistance Program

Login Help

If this is your first time logging in to this website or you have forgotten your password, click “Login Help”.


Your User Name is your Norfolk Southern employee ID number but must be 8 characters in length.  If your employee ID is fewer than 8 characters, add leading zeros.  For example, if your NS employee ID is 0123456, your EdAssist User Name is 00123456.


If you need additional assistance to log in, contact an EdAssist customer service representative, 8:00 AM - 8:00 PM EST Monday-Friday, at 877-348-0759 and provide your EdAssist User Name.